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Medusa Connector

Two-way Medusa.js integration (v1 and v2): products, variants, customers, orders, refunds and stock, with a webhook companion and sync queue.

Buy on the Odoo Apps StoreOpen the live demoeCommerce€267Community & Enterprise

Available for Odoo 16.0, Odoo 17.0, Odoo 18.0, Odoo 19.0. Technical name bambooforge_medusa_connector.

Odoo 16.0Odoo 17.0Odoo 18.0Odoo 19.0
Full walkthrough on a live Odoo 19.0 database, with subtitles. It ends with what this app deliberately does not do.

Medusa Connector

A two-way bridge between Odoo 18 and your Medusa.js store (v1 and v2): import products with variants, customers and orders, push product changes back, and reconcile refunds — with a resilient job queue, dry-run safety, validation and rollback so you stay in control.

This page is the complete manual. If you follow it top to bottom you can install, connect, run your first sync, automate it, and fix the common issues without contacting support.

Matching the storefront total

A storefront charges shipping and grants discounts outside the product lines, so an order rebuilt from those lines alone is worth less than the order the customer paid for: the sale looks smaller than it was and never reconciles against the platform payout.

With Match Storefront Totals on the instance (on by default):

  • the shipping charge is imported as its own order line, on a clearly named service product;

  • whatever still separates Odoo from the platform total — platform discounts, fees, rounding — is posted as a single adjustment line rather than dropped;

  • the platform total and the remaining difference are stored on the order and shown on its connector tab;

  • an order that still does not match within Total Tolerance raises a validation warning, so the gap is visible instead of silent.

Imported lines deliberately carry no Odoo tax: the storefront has already computed tax and it is kept on the order's own tax amount field. Switch the option off if you would rather Odoo recompute everything from your own price lists and tax rules.

Overview

The connector keeps Odoo and Medusa in sync over the Medusa Admin API, using a JSON REST client that speaks both the Medusa v2 and Medusa v1 lines. A capability layer absorbs the route and money-unit differences between them (v2 uses major currency units, v1 uses minor units / cents). It covers:

  • Products — import Medusa products (with variants, options and images) into Odoo product templates, optionally with stock and tax, and export Odoo product changes back to the store.

  • Customers — import Medusa customers and their addresses into Odoo contacts.

  • Orders — import Medusa orders into Odoo sale orders, mapping each order's Medusa status to a sale-order action (keep draft, confirm, cancel, or ignore).

  • Refunds — optionally discover Medusa order_slip credit notes attached to an order and create matching draft customer credit notes in Odoo.

Direction of sync: Odoo ↔ Medusa (import is the primary flow; product export and webhook-driven updates are supported).

Every remote call goes through a queue: nothing is written to Odoo until a job runs, jobs retry with back-off on transient failures, and a circuit breaker pauses an instance that keeps failing.

Requirements

  • Odoo: 18.0, Community or Enterprise.

  • Medusa: both Medusa v2 and Medusa v1 are supported; pick the matching line in the API version field. The Medusa server must be reachable from the Odoo server.

  • Python: no extra libraries beyond a standard Odoo 18 install.

  • Odoo access: any internal user can use the connector screens. Medusa credentials are stored in system-only fields, so only the Settings / Administration user can read or change the API key, password, publishable key and webhook secret.

  • Network: outbound HTTP/HTTPS from Odoo to your Medusa server. By default the connector refuses internal/loopback/private hosts as an SSRF safeguard (see Safety features).

Installation

  1. Copy bambooforge_medusa_connector into your Odoo addons path.

  2. Restart the Odoo service.

  3. Open Apps, click Update Apps List, search for Medusa, and press Activate / Install. Dependencies (Sales, Contacts, Invoicing, Product) install automatically.

No Medusa store is required to evaluate the connector: a mock Medusa Admin API ships inside the module, so you can install, explore and run the full import flow against sample data before pointing it at a real store. Point the instance Base URL at <your-odoo>/medusa/mock_api with auth type Email + Password (any email/password is accepted) to try it.

Webhook subscriber companion (optional, for real-time sync)

To push changes from Medusa to Odoo in real time, install the small webhook subscriber that ships with this module at phase2/medusa_subscriber/bambooforge-webhook.ts:

  1. Copy bambooforge-webhook.ts into your Medusa project's src/subscribers/ directory.

  2. Set three environment variables in your Medusa .env:

    • BAMBOOFORGE_WEBHOOK_URL — e.g. https://odoo.example.com/medusa/webhook

    • BAMBOOFORGE_WEBHOOK_SECRET — must match the instance Webhook Secret in Odoo

    • BAMBOOFORGE_INSTANCE_ID — the medusa.instance id in Odoo (optional but recommended; appended as ?instance_id=)

  3. Restart Medusa. The companion is written for the Medusa v2 subscriber API; for Medusa v1 see the README in that folder.

Without the companion, the scheduled reconciliation still keeps data current (see Automation).

Step 1 — Get Medusa Admin API access

The connector authenticates to the Medusa Admin API. Choose one of three auth types on the Odoo instance; how you obtain the credential depends on your Medusa line:

Medusa v2 — Admin Secret API Key (recommended)

  1. Sign in to the Medusa Admin dashboard as an admin user.

  2. Go to Settings ▸ Secret API Keys (Developer / API key management).

  3. Create a Secret API Key, give it a name like Odoo, and copy the key once it is shown.

  4. In Odoo, set Authentication to Admin Secret API Key (v2) and paste the key into API Key. The connector sends it as HTTP Basic (key as username, empty password).

Medusa v2 — Email + Password (JWT)

If you prefer not to manage a secret key, set Authentication to Email + Password (JWT) and enter an admin Email and Password. The connector exchanges them for a JWT at POST /auth/user/emailpass and caches the token.

Medusa v1 — Email + Password or pre-issued token

For a Medusa v1 server, set API version to Medusa v1. Either use Email + Password (JWT) (the connector logs in at POST /admin/auth/token), or, if you already hold a token, set Authentication to Bearer Token and paste it into API Key.

Optional: if your Medusa requires a publishable key for store-scoped calls, paste it into Publishable API Key; it is sent as the x-publishable-api-key header.

Step 2 — Create the connection in Odoo

Open Medusa Connector ▸ Configuration ▸ Instances and create a record.

Medusa instance / connection cockpit

Key fields:

Field

What to enter

Name

A label for this store, e.g. My Live Store.

Base URL

Your Medusa server root, e.g. https://store.example.com or http://localhost:9000.

API version

Medusa v2 (default) or Medusa v1. Drives money units and the auth login route.

Authentication

Admin Secret API Key (v2), Bearer Token, or Email + Password (JWT) — see Step 1.

API Key

The secret API key (secret-key auth) or pre-issued token (bearer auth). Leave empty for the email/password flow. Visible to administrators only.

Email / Password

Admin email and password for the email/password JWT flow (password is admin-only).

Publishable API Key

Optional store-API publishable key, sent as x-publishable-api-key (admin-only).

Admin API path

Leave the default /admin unless your server differs.

Default currency code

Currency (e.g. usd, eur) used to pick a variant price on import. Default usd.

Verify SSL

Keep on for production. Turn off only for self-signed test certificates.

Allow internal host

Off by default. Turn on only to reach a Medusa server on localhost or a private network (lowers the SSRF guard — see Safety features).

Then click Test Connection. A green Connected state means the credentials and URL are correct. On the first successful connection the default order-status mapping is seeded automatically. If it fails, the exact error is shown on the form and recorded in Logs (see Troubleshooting).

Tip: use Quick Setup (button on the instance) to pick a solution pack (catalog only, B2C full sync, B2B order-first, retail starter), seed default field mappings and flows, and apply a recommended safety profile in one step.

Step 3 — First sync (dry-run, then live)

New instances start with Dry-run ON. In dry-run, import and delete jobs simulate writes: instead of changing data they produce Validation Results you can review under Medusa Connector ▸ Operations ▸ Validation Results. This lets you confirm what would happen before anything is written.

To run a first import:

  1. On the instance, click Import Products (and/or Import Customers, Import Orders). This enqueues jobs; it does not block the UI.

  2. Jobs are processed by the Medusa Queue Processor scheduled action (every minute), or immediately if you run it manually from Operations ▸ Queue Jobs.

  3. Review Validation Results while still in dry-run.

  4. When satisfied, open the instance, turn Dry-run OFF, and run the imports again to write the records for real.

Imported records land in the standard Odoo apps: Sales ▸ Products, Contacts, and Sales ▸ Orders. Each carries its Medusa reference (a binder record) so re-imports update the same record instead of duplicating it.

Order status mapping

Medusa exposes each order's status (e.g. pending, completed, archived, canceled, requires_action) and a fulfillment_status (e.g. not_fulfilled, fulfilled, shipped, returned) used as a fallback. Under Configuration ▸ Order State Mappings each instance gets a default table (seeded on first successful connection) that decides what happens to the Odoo sale order when an order arrives in a given status:

Medusa status

Type

Default Odoo action

pending

order status

Keep draft

requires_action

order status

Keep draft

completed

order status

Confirm sale order

archived

order status

Confirm sale order

canceled

order status

Cancel sale order

not_fulfilled

fulfillment status

Keep draft

fulfilled

fulfillment status

Confirm sale order

partially_fulfilled

fulfillment status

Confirm sale order

shipped

fulfillment status

Confirm sale order

partially_shipped

fulfillment status

Confirm sale order

returned

fulfillment status

Cancel sale order

Change any row to Ignore (do nothing), Keep draft, Confirm sale order or Cancel sale order. Unknown/custom statuses default to Ignore, so a status you have not mapped never triggers a destructive transition. Add a row for any custom status your store introduces (use the exact Medusa status string).

Field mapping & customization

  • Field Mappings (Configuration) map Medusa fields to Odoo fields per model. Use Generate suggested mappings on the instance to seed the business-critical ones, then adjust. The mapping board flags fields that need attention.

  • Schema Fields lists the discovered Medusa fields per resource. Run Schema Introspection on the instance to refresh it from your live store (it falls back to the bundled mock sample if the store is unreachable).

  • Stock / images / tax / refunds are opt-in toggles on the instance: Sync stock, Sync images (and max images), Upload images on export, Sync taxes / Auto-match taxes on import, Sync refunds / Auto-post refund. They are off by default; turn on only what you need. Tax auto-matching is name-based, company-scoped, and never auto-creates taxes.

Automation (scheduled actions & webhooks)

The module ships these scheduled actions (Settings ▸ Technical ▸ Scheduled Actions):

Scheduled action

Default

Purpose

Medusa Queue Processor

every 1 min

Processes queued import/export/delete jobs.

Medusa Reconciliation

every 15 min

Pulls recent remote changes for enabled models.

Medusa Maintenance

every 1 hr

Recovers stale/locked jobs and trims old logs.

Medusa Flow Scheduler

every 5 min

Runs scheduled sync flows.

Medusa Flow Metrics

every 1 hr

Aggregates flow-run metrics.

Medusa Auto Recover

every 15 min

Reopens a tripped circuit breaker once the store is healthy.

Turn on Auto import / Auto reconcile per model on the instance to let the scheduled actions keep things in sync hands-free.

Real-time webhooks (optional): install the subscriber companion (see Installation). It POSTs HMAC-SHA256-signed events to:

  • Delivery URL: https://<your-odoo-domain>/medusa/webhook (optionally ?instance_id=<id> to target a specific instance).

  • Secret: the instance Webhook Secret (admin-only field on the instance).

Each delivery carries an X-Medusa-Signature header. Odoo verifies the HMAC-SHA256 signature over the raw body, rejects stale or replayed deliveries, and enqueues a safe import. Without webhooks the scheduled reconciliation still keeps data current.

Safety features

  • Dry-run mode — simulate writes and review Validation Results before going live (field Dry-run mode, ON by default).

  • Business validation profilesMinimal / Standard / Strict gate risky writes (field Business validation profile).

  • Safety profileConservative / Balanced / Aggressive presets set the dry-run, validation, batch-size and webhook dials in one click.

  • Resilient queue — every remote action is a job with retry, exponential back-off and a dead-letter state.

  • Circuit breaker — after repeated failures an instance auto-pauses (Tripped); the Auto Recover action reopens it once the store responds again (auth/configuration failures trip it immediately and require manual resume).

  • Rollback snapshots — when Rollback enabled is on, imports capture a snapshot so you can undo a batch from Operations ▸ Rollback Snapshots.

  • SSRF guard — the connector refuses internal/loopback/private hosts unless Allow internal host is explicitly enabled.

  • Signed webhooks — the public webhook route fails closed: a missing secret or signature is rejected, and stale/replayed deliveries are dropped.

Troubleshooting

Symptom

Cause and fix

Test Connection fails with 401 / unauthorized

Wrong or revoked API key, token, or email/password; or the wrong API version for your server. Re-check Step 1 and that Authentication matches your Medusa line.

"An API key / token is required" error

The selected auth type needs API Key filled (secret-key or bearer). Either fill it or switch Authentication to Email + Password (JWT).

"Email and password are required"

Auth type is Email + Password but one of the fields is blank. Fill both, or switch to a key/token auth type.

"Base URL ... is not allowed" / refused internal host

Base URL points at localhost/private IP. Enable Allow internal host on the instance (trusted self-hosted Medusa only).

SSL errors on Test Connection

Self-signed certificate. Use a valid cert, or turn off Verify SSL for testing only.

Orders import but never confirm

The order's Medusa status is mapped to Keep draft or Ignore. Adjust Order State Mappings.

Product prices are wrong / zero

The variant has no price in Default currency code. Set the matching currency (e.g. usd, eur) on the instance, or check the v1/v2 API version (v1 uses minor units / cents).

Jobs stay in Pending

The Queue Processor is off or the instance is paused. Check the Medusa Queue Processor scheduled action is active and the instance is not Paused.

Instance shows Tripped

Circuit breaker tripped after repeated failures. Fix the store/credentials; Auto Recover reopens it after cooldown, or click Resume.

Webhook returns 401 (Invalid signature)

The Medusa BAMBOOFORGE_WEBHOOK_SECRET does not match the instance Webhook Secret, or the signature header is missing. Align both.

Nothing happens after Import

You are in Dry-run. Review Validation Results, then turn dry-run off and re-run.

For anything else, Operations ▸ Logs records every API call and error with a timestamp.

Frequently asked questions

Which versions are supported? Odoo 18.0 on the Odoo side. On the store side both Medusa v2 and Medusa v1 are supported — pick the line in the API version field. Validate your exact build with the bundled mock first.

Do I need a Medusa store to evaluate it? No. A mock Medusa Admin API ships inside. Point the Base URL at <your-odoo>/medusa/mock_api (auth Email + Password, any credentials) to run the full import flow before connecting a real store.

How does authentication work? Three ways: a Medusa v2 Admin Secret API Key (sent as HTTP Basic), a pre-issued Bearer Token, or Email + Password exchanged for a JWT (/auth/user/emailpass on v2, /admin/auth/token on v1). All three are built in.

How does real-time sync work? Install the bundled webhook subscriber companion in your Medusa project. It POSTs HMAC-SHA256-signed events to /medusa/webhook; Odoo verifies the signature and enqueues a safe import. Without it, scheduled reconciliation keeps things in sync.

Is it safe to run against production data? Dry-run is ON by default, validation blocks risky writes, and rollback snapshots let you undo. You decide when to go live.

What support and refund policy do I get? Every request is answered within 24 hours, setup help included. If you report a bug within 2 months of purchase and it is not resolved within 15 days, you are entitled to a full money-back refund.

Data, privacy & limits

  • The connector reads products, customers, orders and refunds (order_slip) from your Medusa store and writes the corresponding Odoo records. Credentials are stored in admin-only fields.

  • In scope today: product/variant/customer/order import, product export, order-status mapping, refund discovery, scheduled sync, signed webhooks.

  • Out of scope / best-effort: tax auto-matching (off by default, name-based, never auto-creates taxes); multi-warehouse stock routing; subscription order types.

Support & updates

  • Support: support@bambooforge.dev — answered within 24 hours, setup help included.

  • Refund: report a bug within 2 months of purchase; if unresolved within 15 days, full refund.

  • Full source is included. Updates track the supported Odoo 18 / Medusa v1 & v2 Admin API line.

Upgrading & version compatibility

This build targets Odoo 18.0. Each Odoo major series (17.0, 18.0, 19.0) has its own dedicated build of this module — always install the build that matches your Odoo version. Mixing a build with a different Odoo series is not supported.

Patch upgrades (same series, e.g. 18.0.1.0.0 → later)

  1. Back up your database and filestore first.

  2. Replace the module folder with the newer build.

  3. Restart Odoo with the module updated:

    ./odoo-bin -c your.conf -u bambooforge_medusa_connector -d your_db
  4. Odoo applies any schema/data changes automatically. Your existing records and configuration are preserved.

Cross-version migration (e.g. Odoo 17 → 18)

Upgrading Odoo itself is a database migration handled by Odoo's standard upgrade tooling. When you migrate the database to the next Odoo series, install the matching build of this module for that series. Data created by this module carries over with the database migration.

After any upgrade the module's scheduled actions resume on their normal cadence — no manual re-activation is required.

Uninstallation

You can remove this module at any time from Apps → (this module) → Uninstall, or from the command line. Uninstalling is clean and reversible by reinstalling — but note what is and is not deleted.

What is removed

  • The module's own tables and every record in them (20 models, prefixed medusa.*) — this is the data this module created.

  • The menus, actions, views and reports this module installed.

  • Its scheduled actions (cron jobs) — they stop immediately on uninstall.

  • Connection records, credentials, field mappings, queue jobs and sync logs stored in Odoo.

What is preserved

  • Your remote platform is never touched. Uninstalling only removes the Odoo-side connector; products, customers and orders on the external store/service are untouched.

  • Records already imported into standard Odoo models (e.g. contacts, products, sales orders) remain — they are ordinary Odoo records once created.

  • Attachments and chatter messages on standard records are kept.

As always, take a database backup before uninstalling in production.

Changelog

18.0.1.0.0

Current release for Odoo 18.0. This build includes:

  • Two-way Odoo 18 <-> Medusa.js (v1 & v2) connector: products, variants, customers, orders and refunds.

  • JSON REST client, webhook subscriber companion, two-way stock sync, live Sync Control Tower, resilient queue and dry-run safety.

Feature additions and fixes ship as new builds on the Odoo Apps store; this page and the module's version reflect the current published release. Always keep the build matched to your Odoo series (see Upgrading & version compatibility).

Screens

01 connection cockpit - bambooforge_medusa_connector
01 connection cockpit
Video poster operations - bambooforge_medusa_connector
Video poster operations
Video poster - bambooforge_medusa_connector
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