# Laundry & Dry Cleaning Management > Laundry and dry cleaning: a tag on every garment, a care label the machine respects, a bag that cannot go home short, and a clear compensation rule. - **What it is:** Laundry and dry cleaning: a tag on every garment, a care label the machine respects, a bag that cannot go home short, and a clear compensation rule. - **For:** Industries - **Odoo versions:** 16.0, 17.0, 18.0, 19.0, 20.0 - Community and Enterprise - **Runs on:** Odoo.sh or Odoo you host yourself - not Odoo Online, which accepts no third-party apps - **Price:** 129 EUR, one-time, on the Odoo Apps Store - **Technical name:** bambooforge_laundry - **Not for:** Said before you buy, because it is the half that decides whether the app fits:; Put a garment into the shop uninspected, or into a machine that does the wrong process.; Book a garment for a service its care label does not allow. - **Manual:** https://docs.bambooforge.dev/bambooforge_laundry/ - **Live demo:** https://demo20.bambooforge.dev/odoo/action-bambooforge_laundry.action_bf_laundry_ticket - **Store page:** https://apps.odoo.com/apps/modules/20.0/bambooforge_laundry - **Manual last updated:** 2026-09-21 --- # Laundry & Dry Cleaning Management Built around the four arguments every shop has at the counter. ## "That mark was already there" - Every garment is **inspected at intake** with the customer standing there, and what was found is written on the garment record. - A ticket **cannot go into the shop** while any garment on it is uninspected, and an uninspected garment cannot go into a machine. - The customer's **declared value** is asked for at the counter, not after the garment is ruined. It is the ceiling on any compensation. ## "You washed a dry-clean-only coat" - The **care label is a rule**. A garment cannot be booked for a service its label does not allow - dry-clean-only takes dry cleaning, pressing or a repair, and nothing else. - A garment cannot go into a **machine that does the wrong process**. A washer takes wash work; the dry-cleaning machine takes dry-cleaning work. - Garments go into a load through **Add garments** on the load, which offers only what may legally go in that machine - and the same refusals hold on every other route in, including writing the load onto the garment by hand or swapping the machine under a full drum. - Once a garment is in a load its **service, care label, colour and inspection stop moving**, so the record and the drum cannot end up saying different things. - A **whites load refuses a dark garment** and a darks load refuses a white one, before the drum turns rather than after a shirt comes out pink. - An **overloaded machine** is flagged: a drum past its capacity does not clean, and the garments come back grey. ## "I gave you five shirts" - Every garment is a **record with a tag**, unique in the shop. - A bag **cannot be handed over** while anything on the ticket is unfinished - counted again at the door, off the garments themselves. The count in is the count out. - Garments are **added and removed at the counter**, while the bag is still being booked in. Once it is in the shop nothing is added to the ticket and nothing is deleted from it. - A missing garment has to be **written off explicitly** as lost, which takes it off the bill and puts a claim behind it. Nothing disappears quietly. - A garment moves through **its buttons** - inspected, ready, written off - so what happened to it is a record rather than an edit, and a garment that has gone home is not editable at all. A correction is a note. ## "You said you'd look after me" - The compensation policy is **arithmetic**: a multiple of the cleaning charge, capped, and never above the value the customer declared. - The figures it is worked out from are **frozen when the bag goes into the shop**: the price, the declared value and the marks stop being editable, and the claim keeps its own copy of them. A compensation base that can be raised after the garment is lost is a compensation base nobody can defend. - An offer **above the policy needs a manager** - to offer it, to write it, and to settle it - and is recorded as above the policy either way. - **One garment, one claim.** A second live claim on the same shirt is refused, and a claim for a lost garment needs the garment written off first. - A claim carries the **machine load** the garment was in, which is usually the answer to how it happened. ## Money and collection - **Nothing leaves unpaid.** The balance is read again at the door and settled at the counter before the bag goes out of it. - What the counter **actually took** is recorded as a figure, not as a tick. Storage that runs up after the money was taken is still owed, and the balance says so. - Unless the customer is **on account** - a hotel, a restaurant, a gym - in which case the bag leaves on a signature and the work is invoiced. Who is on account is the **manager's decision**, and the ticket keeps the answer it was booked under. - **Who took the bag** is written down, with how many garments went with them. It is not always the customer, and it is the one thing nobody records. - A deposit taken at drop-off comes off the balance. A deposit **bigger than the bill**, or a bag cancelled after money was taken, is flagged as a refund rather than left as a negative. - The invoice is raised **once the bag has gone home**, so the storage that ran up while it sat there is on it. ## Uncollected bags - A daily job picks up bags finished more than the free storage period ago: the customer is **written to once**, the date is recorded, and **storage is charged from that date** - not from a date the shop never wrote to anybody about. - Every company is swept with **its own free period**, and the call lands on the person who booked the bag in rather than on the job scheduler. - Storage is **worked out when it is asked for**, so a bag that has been on the rail for six weeks shows six weeks of storage without anybody having to touch the ticket first. - That date is what a disposal has to be able to show later. A shop that cannot produce it is disposing of somebody else's property. ## Roles - **Counter and shop floor** - books bags in, inspects garments, runs machines, hands bags over, opens claims. Cannot change the price list, delete a ticket, put a customer on account, or offer or settle a claim above the policy. - **Shop manager** - sets services, machines and the compensation policy, decides who is an account customer, invoices them, and settles what is above the policy. ## Installation 1. Copy `bambooforge_laundry` into your addons path and update the app list, or install the ZIP from the Odoo Apps Store. Community only; it depends on `base`, `base_setup`, `mail`, `product` and `account`. 2. Install **Laundry & Dry Cleaning Management**. 3. Set up the services first: process, turnaround, price. 4. Set up the machines with their real capacity. 5. Set the four numbers under Settings: free storage days, storage per day, the compensation multiple and the cap. 6. Mark your trade customers as account customers on their contact record before their first bag. ## How we make sure it works Before every release, **137 automated checks** run against this app on Odoo 16, 17, 18, 19 and 20. Among them: - A dry clean only garment cannot be booked for a wash. - A garment is not deleted once the bag is in the shop. - The price is not raised once the bag is in the shop. - A bag that is not ready cannot be handed over. - A hand wash garment cannot go through a machine wash. The complete list is in the source you receive. ## What it does not do Said before you buy, because it is the half that decides whether the app fits: - Put a garment into the shop uninspected, or into a machine that does the wrong process. - Book a garment for a service its care label does not allow. ## Questions people ask ****Which Odoo versions does it run on?**** Odoo 16.0, 17.0, 18.0, 19.0, 20.0, on the series you buy it for; each series is its own listing. ****Community or Enterprise?**** Both. It needs no Enterprise app. ****What does it need?**** The standard Discuss, Invoicing, Products, Settings apps. No extra Python package. ****Where does it show up?**** Under the **Laundry** menu (Tickets, Garments, Machine loads, Claims). ****Does anything leave my server?**** No. It makes no call outside your Odoo server: no telemetry, no licence check, no third-party service. ****What happens if I uninstall it?**** Odoo drops the app's own tables and fields; the standard records it worked on (contacts, orders, products) stay as they are. ## Support [support@bambooforge.dev](mailto:support@bambooforge.dev)